Shipping + Returns

shipping locations

*

We ship worldwide*.

Due to the impact of 'Brexit' on UK postage, we are currently shipping to the UK only.

contact

shipping prices

UK : FREE

Everywhere Else : 3.99 GBP

order processing times

We do our best to ensure that orders are processed and shipped within 3-5 business days (UK) or 7-10 business days (everywhere else). Orders are shipped via Royal Mail First Class (UK) or International Standard (International).

my order hasn't arrived or has arrived damaged

In the case of any issues with your order, please email Sara at sara@microfolly.com with your order number clearly stated.

returns + refunds

Please return undamaged orders in their original packaging within 28 days of receipt. Buyers are responsible for return-shipping fees. Please note we can only issue refunds for products, not shipping costs.

Refunds will be issued within 14 days of receipt of the returned order via the original payment method used.

return address

Please email Sara at sara@microfolly.com

any other enquiries

Please email Sara at sara@microfolly.com

customs + import taxes

Buyers are responsible for any customs and import taxes which may apply.

© 2021 Sara Zhouya

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